Copy of Night Auditor/Overnight Security Agent

Job title: Copy of Night Auditor/Overnight Security Agent

Company: SVIH Management

Job description: Description:

The Night Auditor / Overnight Security Agent is a vital member of the club/hotel and security team who is responsible for providing a hospitable safe and secure environment in which guests can relax overnight. The Night Auditor / Overnight Security Agent will assist with the protection and safeguarding of all guests and associates of the club and hotel overnight. Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner. Responsibility for obtaining all loss reports, including workers comp and guest incidents. Will monitor security cameras and accept all calls from guests and/or associates and coordinate action to manage any incident.

  • Balancing the accounts from the day shift.
  • Managing front desk activity and handling guest check-ins and check-outs
  • Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
  • Handling customer requests and complaints and directing other employees or departments accordingly
  • Creating invoices, bills, and checks for vendors, employees, and contractors
  • Managing and updating all official documentation pertaining to the role
  • Ensuring that all end-of-day activities have been successfully executed by employees in all departments
  • Answering calls and queries related to potential booking

. Requirements:

Preferred Qualifications and Skills

  • 2 or more years of experience as a security officer / agent in a luxury environment
  • Previous experience in handling high profile guests
  • High attention to detail and skilled problem solver
  • Previous experience in large amount of contact with guests, local law enforcement and other club / hotel associates and excellent personal presentation and interpersonal skills is a must
  • Previous experience with standing for up to 8 hours per shift and able to lift 40 lbs.
  • Successful candidate must possess legal work authorization in the United States


Expected salary:

Location: West Hollywood, CA

Job date: Sat, 25 Sep 2021 07:50:13 GMT

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